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Refund policy

- What shipping methods are there?

We send orders with POSTNORD, UPS, DHL, SCHENKER, BRING, DSV.


- What rules apply to returns?

If you are not satisfied with your purchase, you have a 14-day right of withdrawal from the day you received your order. If your order has been delivered in several rounds, the date for each product and delivery applies.

Should you not be satisfied with the item, you can send it back to us and get the money back for your return minus return shipping that you need to pay for yourself. Please contact us before sending anything back, this because the handling of the return will be faster.

To make a return, follow these steps:
  • Send us a message in our contact form if you want to make a return. To be able to handle your return, we need your name and order number.
  • Returns must be sent to our return address. When you return an item due to a canceled purchase, you as a customer are responsible for the shipping cost.

Return address:
Boulevard Media AB
Boulevards 49
183 74 Täby

- What rules and conditions apply to complaints?

We apply the Consumer Purchase Act\'s right of complaint, which means that you have a three-year right of complaint after you have received the product. This presupposes that all care instructions are followed and that normal care is observed.

- When will I get my money back?

From the time your return arrives at our warehouse, we reserve a handling time of up to 10 working days to inspect the condition of the product and register the returned products. We make the refund after the processing time and when your return is registered and approved by our warehouse staff. It then normally takes 5-7 banking days before you have the money in your account. A confirmation is sent via E-mail and a refund is always made to the same debit card that was used when you completed your purchase. If you have chosen to pay by invoice, Klarna will contact you at your E-mail address for further information regarding the refund.

- Summary

Right of return within 14 days of purchase.

The right applies to purchases from www.boulevard49.se

  • The products must be unchanged and in the original packaging
  • A proof of purchase must be presented
  • Refunds are subject to control of the supplier\'s terms
  • The refund amount does not include shipping costs from the seller to the customer and from the customer to the seller
  • The refund policy does not apply to personal, used or washed items

    We invite you to contact our support team for more instructions.
    Please note that Boulevard 49 cannot be held responsible for returns made without our prior permission from our team.

    Right of withdrawal / Complaint *

    We follow the law on distance contracts according to the Swedish Consumer Agency\'s recommendations. According to the Distance Contracts Act, you have the right to return ordered faultless goods without stating any reason. Notice of this must be given as soon as possible, but no later than within fourteen (14) days of receipt of the goods (does not apply to specially ordered goods). There is always a guarantee on the products you buy (1 year). If you can prove that there is a manufacturing defect in the product, you always get new parts, however, the warranty does not apply in the event of wear and tear. You pay the return shipping yourself.

    To continue with a return, please fill in ours kontaktformulär.

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